Refund policy

We want you to be happy with your purchase. If there's a problem with your order, we're here to help.

Returns are only accepted if:

• You receive a damaged item

• An item is missing from your order

• You received the wrong product

• You received the wrong size or variant (if it was our mistake)

• The product has a manufacturing defect
  

If any of the above apply, please contact us within 2 days of receiving your order at silvoro925@gmail.com, with your order number and a opening video of the package received from Silvoro.

No Returns for Other Reasons

We do not accept returns for:

• Change of mind

• Wrong size or color ordered (unless we sent the wrong item)
  

• Used, worn, or opened items that are no longer in sellable condition

• Return requests made after 4 days of delivery

• Missing proof of the issue (unboxing video)

Refunds

Once we receive your request and verify the issue, we will either:

• Send a replacement item
  or

• Issue a full refund to your original payment method

Need Help?

If you have any questions, feel free to contact us at Silvoro925@gmail.com.